Privacy Policy
This Privacy Policy explains how Hangzhou Zhaoyu Media Co., Ltd. ("Zhaoyu Studio", "we", "us") collects, uses, stores and protects information when you visit zhaoyustudio.com (the "Website") or authorize our application to access your TikTok account or TikTok advertiser account (the "Services").
1. Who we are
Hangzhou Zhaoyu Media Co., Ltd. (杭州昭禹传媒有限公司) is a media company registered in the People's Republic of China, at Room 833, Building 3, No. 16 Longtan Road, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang Province, China. We are responsible for the information described in this policy.
2. Information we collect
2.1 When you visit the Website
The Website is informational. It has no user accounts and does not use analytics, advertising or tracking cookies. Our hosting provider may process standard technical logs (such as IP address, browser type and time of request) to deliver the Website and protect it against abuse.
2.2 When you contact us
If you email us, we receive your email address, name (if provided) and the contents of your message.
2.3 When you authorize our application on TikTok
Our application connects to TikTok through the TikTok API for Business. It only accesses accounts whose owners have explicitly authorized it, and only within the permissions granted in that authorization. Depending on those permissions, we may receive:
- TikTok account information: display name, username, profile image, bio, and follower and following counts.
- Content and performance data: the list of videos posted by the account, and metrics such as views, likes, comments, shares, watch time and aggregated audience insights.
- Advertiser account data: advertiser account name and ID, campaigns, ad groups, ads, budgets, spend, and reporting metrics such as impressions, clicks and conversions.
- Authorization data: access tokens and refresh tokens issued by TikTok, which allow our application to make requests on the account's behalf.
We do not receive TikTok passwords, and we do not collect personal information about individual viewers beyond the aggregated statistics that TikTok provides.
3. How we use information
- To produce performance reports for the accounts and campaigns that authorized us.
- To create, manage and optimize ad campaigns on behalf of the authorizing advertiser.
- To decide which content to produce, localize and promote.
- To reply to your messages and requests.
- To keep the Website and Services secure and to comply with law.
We do not sell data received from TikTok, do not use it to build profiles of individual TikTok users, and do not use it for any purpose other than those listed above.
4. How we share information
We share information only in these cases:
- Service providers that host our servers and databases, under confidentiality and security obligations, and only to provide their services to us.
- Business partners who co-own the content concerned, in aggregated report form, limited to that content's performance.
- Legal requirements, when required by applicable law, regulation or a valid request from a government authority.
5. Storage and security
Information is stored on cloud servers operated by established providers, and may be processed in Singapore, the United States or the People's Republic of China. Data is encrypted in transit using HTTPS, access tokens are encrypted at rest, and access is limited to staff who need it for the purposes above.
6. Retention
We keep TikTok data for as long as the authorization remains active and the data is needed for the purposes above. If an authorization is revoked, we stop collecting data immediately, delete the related access tokens, and delete the related account data within 30 days, unless we are required by law to keep it longer. Email correspondence is kept for up to 3 years.
7. Your choices and rights
- Revoke access at any time from your TikTok account settings or TikTok Ads Manager. This stops our application from accessing your account.
- Request access, correction or deletion of information we hold about you by emailing contact@zhaoyustudio.com. We will respond within 30 days.
Depending on where you live, you may have additional rights under local law. We will honor such requests as required.
8. Children
The Website and Services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with information, contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Material changes will be posted on this page.
10. Contact
Hangzhou Zhaoyu Media Co., Ltd.
Room 833, Building 3, No. 16 Longtan Road, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang Province, China
Email: contact@zhaoyustudio.com